Skip to content
Customer Login
Dealer Login
About Us
Press
IHF for a Cause
Careers
Customers
Refinance
Insurance Partners
Blog
Dealers
Dealer Finance Program
Dealer Resources
Make a Payment
Contact Us
(978) 993-7077
About Us
Press
IHF for a Cause
Careers
Customers
Refinance
Insurance Partners
Blog
Dealers
Dealer Finance Program
Dealer Resources
Make a Payment
Contact Us
(978) 993-7077
Ironhorse Funding Direct to Consumer Customer Guide & FAW
By
Amy O'Hare
|
May 17, 2023
Read More
PassTime Direct to Consumer QRG
By
Amy O'Hare
|
May 17, 2023
Read More
PassTime GPS Dealer Guide for Ironhorse Funding LLC
By
Amy O'Hare
|
April 5, 2023
Read More
Submit a Complaint
"
*
" indicates required fields
Your Name
*
First
Last
Phone
*
Email
*
Account Number (if applicable)
Name of Your Contact at Ironhorse Funding
This field is hidden when viewing the form
Date
MM slash DD slash YYYY
Type of Complaint
*
Advertising/Marketing/Promo Dispute
Application Processing
Fees
Dealership/Purchase Issue
Refunds
Credit Reporting
Billing Statement
Collection Practices
Payoff Process/Payment Processing
APR/Interest Rate
Customer Service/Customer Relations
Title
Application Processing - Additional Information
Delay in application process/decisioning
Credit determination
Advertising/Marketing/Promo Dispute - Additional Information
Product/service not as advertised
Do not want to receive advertisements
Fees - Additional Information
Origination Fees
Late Fee
NSF Fee
Other Fee
Dealership/Purchase Issue - Additional Information
Condition of collateral
Poor customer service at dealership
Refunds - Additional Information
Timing of GAP refund
Timing of extended warranty, tire/wheel, PPM refund
Billing Statement - Additional Information
Not receiving statements
Billing statement is incorrect
Collection Practices - Additional Information
Poor customer service
Excessive calling/communications
Dispute of Debt
Payoff Process/Payment Processing - Additional Information
Payment not applied correctly
Additional funds were taken from account.
Description of your complaint
*
Please include dates and a detailed description.
This field is hidden when viewing the form
Finance Company
What is 5 + 7?
*
This is a SPAM test do not finish if you are a solicitor.
CAPTCHA
Comments
This field is for validation purposes and should be left unchanged.
Δ
X
